Software Engineer (261 views)

June 4, 2021

Company Profile : AppDirect

AppDirect is the leading cloud service marketplace company dedicated to revolutionizing the way businesses run. We offer a cloud service marketplace and management platform that enables companies to distribute web-based services. The global network of AppDirect-powered marketplaces allows businesses to find, buy, and manage the best applications the cloud has to offer.

With our award-winning platform, service providers can launch a state-of-the-art online application store within a matter of weeks, while developers can integrate once and make their software available across multiple marketplaces worldwide. Our products offer more advanced features and tools than any other competitive solution, putting AppDirect at the forefront of the rapidly evolving market for cloud services delivery.

Company Website :

Job Position : Software Development Engineer

Job Location : Pune

Qualification : BE/B.Tech/ME/M.Tech – CSE,IT,ECE

Experience : 1 – 2 years

Salary : As Per Company Standards

Eligibility Criteria For AppDirect Jobs 2021 :
  • Educational Qualification: BE/B.Tech/ME/M.Tech – CSE,IT,ECE
  • 60% or 6.5 GPA and above throughout without any running backlogs
  • 2018/2019 graduates
Job Description For AppDirect Jobs 2021 :
  • Oversee resolution of technical issues coming from customer teams
  • Fix and deliver the customer issues that need development efforts
  • Be a liaison between the customer-facing teams and the Product and Engineering org for management and resolution of all technical questions and issues
  • Maintain detailed documentation ranging from Knowledge Base articles to live logging of incidents for post-mortems
  • Ensure SLA obligations with internal and external stakeholders are observed and met; escalate as necessary using judgment and discretion
  • Create documentation/ Playbooks for recurring production issues for L2 Support
  • Develop a deep understanding of the AppDirect platform across all product lines and clearly articulate support decisions and findings
  • Work on tools developments to enable L2 Support to work more efficiently
  • Flexible enough to adjust to changing requirements, schedules and priorities.
  • Work closely with internal teams to stay up to date on product features, changes, and issues
Skills Required For AppDirect Jobs 2021 :
  • BE/ B.Tech Master’s degree in computer science or equivalent
  • 2 – 4 years of experience in software development / support engineering
  • 1 – 2 years of experience in a SaaS company in software development / support engineering
  • Experience working in the following technology stack: Java, MySQL
  • Working knowledge of AWS implementation, Authentication Methods, Rest API based architecture
  • Strong customer focus with experience of working with cross-functional/ cross-department teams
  • Exposure to tools like JIRA and SPLUNK
  • A self-starter with strong organization skills, resolution management, and superior written and verbal communication skills