Company Profile : Comcast
We’re a global media and technology company with three primary businesses: Comcast Cable, NBCUniversal, and Sky. Comcast Cable is one of the United States’ largest video, high-speed internet, and phone providers to residential customers under the Xfinity brand, and also provides these services to businesses. It also provides wireless and security and automation services to residential customers under the Xfinity brand.
Company Website : www.comcast.com
Job Position : Software Engineer
Job Location : Chennai
Qualification : BE/B.Tech – CSE,IT,ECE
Experience : 0 – 2 Years
Salary : As Per Company Standards
Eligibility Criteria For Comcast Jobs 2021 :
- Educational Qualification: BE/B.Tech – CSE,IT,ECE
- 60% or 6.5 GPA and above throughout without any running backlogs
- 2020/2021 graduates
Job Description For Comcast Jobs 2021 :
Candidate will own the incidents, coordinate with various technical teams and manages the process to restore normal service operation as quickly as possible to minimize the impact to business operations.
- Responsible for owning the incident bridge and guiding various teams to restore the service as quickly as possible.
- Responsible for communicating the incident impact and current progress to leadership and organization through service now tool within SLA’s.
- Responsible for engaging and coordinating with various teams to mitigate the incidents.
- Ensuring all the incident related metrics and process are followed during and after the incident.
- Should understand application functionalities and technical architecture to guide the teams during incident.
- Follow up with application/technical teams post incidents to get detailed RCA.
- Assign action items to technical teams post incident to avoid reoccurrence of the issue
- Establish continuous improvement process where the process performance, activities, roles and responsibilities, policies and procedures are reviewed
- E1 College Graduate – 0 years