Web Solutions Specialist (757 views)

Mumbai, Pune
July 22, 2021

Company Profile : Radical Technologies

Radical technologies is a recognized leader in training of Administrative and Software Development courses since 1995 to empower IT individuals with competitive advantage for exploiting untapped jobs in IT sectors. Radical technologies dedicates itself to simply the technology trends with its great R&D Dvision which lets students stay focused on the new cutting edge technologies.

Company Website : www.radicaltechnologies.co.in

Job Position : Web Solutions Specialist

Job Location : Mumbai, Pune

Qualification : BE/B.Tech/B.Sc/BCA

Experience : 0 – 2 Years

Salary : As Per Company Standards

Eligibility Criteria For Radical Technologies Jobs 2021 :
  • Educational Qualification: BE/B.Tech/B.Sc/BCA
  • 60% or 6.5 GPA and above throughout without any running backlogs
  • 2020/2021 graduates
Job Description For Radical Technologies Jobs 2021 :
  • Troubleshooting, resolving all technical issues related to our software and the
    range of products and services it provisions
  • Interacting with clients via. live chat, web-based systems, online forums, and
    telephone to resolve their problems and gather feedback
  • Testing & analysis of all products & services
  • Identifying any bugs/issues in the system and assisting in their resolution
  • Recording, tracking, and reporting problem activity
  • Building strategies to improve efficiency, profitability, and quality of service
  • Reviewing existing product/feature documentation; publish documentation in
    internal knowledge bases
  • Abide by our organization’s Information security policies and guidelines.
  • Information security is the responsibility of every individual working for the
    organization and all employees have to follow the organization’s Information
    Security Policies at all times
Skills Required For Radical Technologies Jobs 2021 :
  • Experience: 0-1 years in Customer Service or similar capacity, preferably on an IT
  • Educational Qualifications: Graduate from any stream. Any Engineering, or BSc
    (IT or Computers) preferred
  • Must be customer-focused and willing to do whatever it takes to resolve customer
  • Strong customer interaction skills and ability to work in a variety of customer
  • Outstanding written and verbal communication skills
  • Ability to solve complex problems quickly, inventively, and resourcefully
  • Good working knowledge of computers and the internet; strong ability to develop
    new skills
  • Should be able to provide project foresight in tracking, interpreting, and resolving
    issues and aiding software implementation
  • Strong attention to detail
  • Avid internet user, with a strong inclination towards technology
  • Highly motivated and energetic team player, with excellent interpersonal skills
  • Must be willing to work in rotational shifts.